How do we strive to protect clients from cyberattacks and fraud?

In today’s digital age, cybersecurity is no longer just an IT issue—it’s a critical aspect of wealth management. At Balentine, protecting client data is a top priority, requiring coordinated efforts between the firm, employees, and clients. Recently, CEO Adrian Cronje moderated a conversation with Chief Compliance Officer Mike Pearson and Director of Information Technology Dre Forbes to explore how the firm addresses evolving cyber threats.

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Read the transcript of the conversation here.

Learn more about our approach to cybersecurity here.

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Key Insights

How The Firm Protects Client Data

The landscape of cybersecurity threats is ever-changing, from phishing and ransomware to emerging AI-driven attacks. Key measures we utilize to protect client data include:

• ‍Mobile Device Management (MDM): Ensuring all employee devices can be remotely wiped or locked if lost.‍
• VPNs (Virtual PrivateNetworks): Encrypting data to secure online activity, even on public Wi-Fi.‍
• AI Monitoring: Using AI to detect unusual activity, ensuring early detection of potential breaches.‍
• Policies & Procedures: Our robust cybersecurity policies and procedures have successfully thwarted fraud attempts.

How Clients Can Protect Their Personal Data

A layered security strategy – combining more than one security measure - is the most effective route.

• Use a password manager to create and store strong, unique passwords.
• Enable multifactor authentication on all sensitive accounts.‍
• Use a VPN when accessing public Wi-Fi
• Regularly review financial accounts for suspicious activity.
• Use secure portals for sensitive document sharing.
• Business owners - explore cybersecurity insurance as a risk management tool.

Looking Ahead

Cybersecurity is not a “one-and-done exercise.” With a focus on protecting client data, we seek to continuously improve, employing a layered security strategy and facilitating collaboration between the firm, employees, and clients.

For personalized advice or questions about cybersecurity, we encourage clients to reach out to your relationship manager.

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